Support
Warranty & Repairs
Coverage, repairs, and how to request service.
One-year warranty
RainbowZ offers a one-year warranty against manufacturing defects on full-price items purchased from our website.
What is covered
- Breakage or malfunction under normal wear due to defects in materials or workmanship
What is not covered
- Normal wear, accidental damage, or unauthorized modifications
- Final sale and sample sale items
To request a repair, email hello@rainbowz.com with your order number and photos of the item.